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Return Policy
Our goal is to ensure every customer is completely satisfied with their purchase. If you're not happy, please let us know and we'll do our best to find a solution together.
Delivery
We work quickly to ship your order as soon as possible. Once your order has been dispatched, you'll receive an email with tracking details and additional information. Delivery times vary depending on your location.
Shipping
Currently shipping across Spain and the EU. International shipping coming soon — join the waitlist to be notified when we expand to your country.
How does the Fīltrée shower filter work?
Water passes through three layers inside the cartridge — vitamin C gel neutralises chlorine on contact, plant extracts and oils nourish skin and hair, and essential oils add your chosen scent. The result is filtered, nourishing water every shower.
How long does one filter last?
Each cartridge lasts 30 to 60 days, based on the water hardness and on 1 shower per day. If you shower more frequently, replace it sooner.
What's the difference between the filter alone and the filter + shower head bundle?
The filter cartridge works on its own with your existing shower head. The bundle adds a tourmaline filter box built into the shower head — a second filtration layer that captures additional heavy metals before water even reaches the cartridge. If you live in a hard water city like Barcelona, Madrid or Valencia, the bundle gives you the most complete filtration available.
Does it fit my shower?
Fīltrée fits any standard shower connection (G1/2 thread), which covers the vast majority of showers worldwide. That means that you can take your filter with you anywhere when traveling! If you're unsure, check the connection size on your existing shower head.
When will I notice a difference?
Most people notice softer skin and less frizzy hair from the very first shower. Skin barrier improvement develops over 2-4 weeks of consistent use.
